Frequently Asked Questions (FAQ)
What do I need to do to set up a website or blog? are there any extra costs?
Any website requires a domain name and a host. If you are using a hosted blogging service like Blogger, WordPress.com, or Squarespace these things are provided for you. While Blogger is free, WordPress.com and Squarespace may have fees depending on the features you want. If you would like to have your own self-hosted website or blog, I offer affordable domain registration and web hosting as well as managed WordPress hosting for your convenience.
What platform do you use to design websites or blog?
I am happy to create websites on WordPress, Shopify Squarespace, or even Blogger if that’s what you need.
What is a domain name? how do I get one?
A domain is simply www.whateveryouwant.com. This is your address on the internet where your website or blog will be installed. You must first check and make sure your domain is available before you can buy it. Feel free to check your domain availability now. You cannot get hosting without a domain name, they go hand-in-hand. I can purchase your domain name for you at the same time we are setting up your hosting account. Our domain names cost $17.50 a year.
Why do I need a hosting plan? What does that mean?
You need a place on the web to store your site files and other things like images and email. A host gives you a certain amount of space to upload these things and to build your site on so that it may be viewed by the public. Our hosting packages start at $6 a month.
How long will it take to build my site?
The more complex your site is, the longer it will take to build. However, with most sites, the entire process from design to development is typically 3-7days. However, this isn’t counting any wait time. I could be booked up a month or longer before I can start on your project. In that case, I will inform you of the approximate wait time and when she will be able to start.
What will you need from me during the design process?
Once your project is scheduled I will send you a design questionnaire with questions pertaining to your likes, dislikes, design style, and branding. You will have plenty of time to fill this out but it will need to be returned before the design phase can start. During the design and installation phases, I always welcome your ideas and feedback.
Do you offer support once my website is complete?
Yes! website packages which I offer come with 1-3 months of complimentary support and you can still contact us anytime in the future for website help of any kind.
Do I have to pay the full price upfront?
All of my web design packages require a 30 to 50 percent deposit up front with 1 to 2 payments due at later stages of the project. However, I am happy to work out a more flexible payment plan if you need it. Let me know and I’ll figure out something that works for everybody. For website maintenance we may also require a small percentage of the estimate up front, but for the most part we will be keeping track of our hours and you’ll be billed upon completion.
What kind of payments do you accept?
I typically accept payments from Bank Transfers or Paystack. With either, you can securely pay using a credit card or directly from your bank account. I do not accept PayPal payments as Nigerian accounts do not have the option of receiving payments.